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BCA Registered Since 2016

About
CoolX Aircon

Eco-Conscious Cooling, Built on Honest Work

Founded in 2016 by principal technician Kok Wai Keong, CoolX Aircon has grown from a single service van into a BCA ME01 registered team trusted by more than 2,400 Singapore homes, offices, and industrial facilities for transparent, long-lasting servicing.

CoolX Aircon team of certified technicians ready to service your aircon
10+
Years in Business
Established 2016
2,400+
Projects Completed
And growing
14
Team Members
Technicians and customer care
3
Property Segments
Residential, commercial, industrial
13
Service Areas
Island-wide coverage
90-Day
Warranty
On all workmanship
Kok Wai Keong, founder of CoolX Aircon, working on an aircon unit in his workshop
Our Story

Started by a Technician,
Driven by an Eco-Conscious Philosophy

CoolX Aircon was founded in 2016 by Kok Wai Keong, a principal technician with 15 years of field experience across commercial and industrial cooling systems. After years watching households and facility managers struggle with poorly maintained units that wasted electricity and shortened equipment life, he decided to build a team that would do the job right the first time.

The business started with one service van, a BCA ME01 registration, and a commitment to honest diagnostics. Word travelled quickly. HDB residents in the North and East, condominium management offices in the Central region, and factory managers along the Tuas and Jurong industrial belts began calling for the same transparent pricing and measured workmanship.

Today our team of 14 handles everything from routine residential servicing to complex chemical overhauls and VRV system maintenance for commercial clients. Kok still leads installation planning on the trickier jobs and personally trains every new technician who joins the company.

Our work is guided by an eco-conscious philosophy that leans on NEA-approved low-GWP refrigerants and biodegradable wash solutions. The goal is simple: keep Singapore's humid homes and workplaces comfortable without leaving a heavy footprint on the island we share.

Our Team

The People Behind Your Comfort

Every member of the CoolX team is trained, certified, and committed to delivering the kind of aircon servicing Singapore families and businesses can rely on.

Kok Wai Keong - Founder & Principal Technician at CoolX Aircon

Kok Wai Keong

Founder & Principal Technician

Fifteen years of hands-on experience across commercial and industrial cooling systems. Kok leads complex installations, troubleshoots unusual faults, and personally mentors every technician who joins the team.

Rajesh Kumar - Installation Lead at CoolX Aircon

Rajesh Kumar

Installation Lead

Eleven years of installation experience with a specialisation in VRV and VRF multi-split systems. Rajesh heads up the installation crews and ensures every HDB and condo job meets BCA bracket and piping standards.

Jasmine Tan - Customer Care Manager at CoolX Aircon

Jasmine Tan

Customer Care Manager

Ten years of customer service experience leading our WhatsApp bookings, scheduling, and post-service follow up. Jasmine makes sure every enquiry receives a clear answer and every appointment arrives on time.

Our Journey

A Decade of Cooling Singapore Responsibly

From one service van to island-wide coverage, these are the milestones that have shaped CoolX Aircon.

2016

Founded with a Single Van

Kok Wai Keong established the business with a focus on eco-conscious servicing and transparent pricing for Singapore HDB and condo residents.

2018

BCA ME01 Registration

Achieved Building and Construction Authority ME01 registration, enabling us to handle commercial and industrial air-conditioning projects.

2020

bizSAFE Level 3 Certified

Obtained bizSAFE Level 3 recognition from the WSH Council, a key milestone for industrial and factory clients who require verified site safety.

2022

Authorised Brand Partner

Became an authorised service and installation partner for Daikin, Mitsubishi Electric, and Panasonic, giving customers direct access to genuine parts.

2024

Singapore SME 500

Recognised in the Singapore SME 500 awards under the Service Excellence category for consistent quality and customer care.

2025

2,400+ Projects Completed

Crossed 2,400 completed projects across residential, commercial, and industrial sites, supported by a 14-person technician and care team.

Credentials

Certified and Accredited

Our team holds industry-recognised certifications to ensure every service meets Singapore's professional and safety standards.

BCA ME01 Registered Contractor

NEA Certified Refrigerant Handlers

bizSAFE Level 3 Certified by the WSH Council

Authorised Partner for Daikin, Mitsubishi, and Panasonic

Singapore SME 500 Service Excellence Award

Eco-Friendly Chemical Wash Specialist

Ready to Experience the
CoolX Difference?

Join the growing list of Singapore homes and businesses who rely on our BCA registered team for honest diagnostics, eco-friendly chemicals, and workmanship backed by a 90-day warranty.